EVENTS
CHC PROMOTES PAGU SYSTEM AT THE 39TH ANNUAL ISM CONFERENCE
PAGU – The First Fully Integrated Paperless Public Assistance System


TechnoMan touts it, speakers proclaim it, and attendees interact with it. It is PAGU, CHC’s Public Assistance Global Utility, the first fully integrated paperless public assistance system in the United States. A Platinum sponsor of the 39th Annual ISM Conference September 10–13 in Minneapolis, CHC is going all out to make their presence and their system known.
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NEWS
CHC BRINGS FEDERAL COMPLIANCE TO GUAM’S PUBLIC WELFARE SYSTEM
Public Health Replaces Old System with New, Federally Compliant PAGU System to Better Serve Public Welfare Clients

MANGILAO, GU – January 17, 2006: Long lines and long waits will soon be a thing of the past for Guam’s public welfare recipients, much to the relief of clients and caseworkers alike. Surrounded by mounds of application folders, caseworkers at Public Health are frustrated at their inability to respond quickly to the needs of their clients – people who are often in crisis and need immediate assistance.
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CHC IN THE PRESS
PAGU SYSTEM TO EXPEDITE WELFARE SERVICES
When Mangilao resident Nuria Chiro applied for food stamps in January two years ago, she waited until October to see any help come her way.

Not only did her application get lost in the paper shuffle, she had to wait for five hours each time she wanted to check on its status.
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GUAM INSTALLS COMPUTER SYSTEM TO EXPEDITE WELFARE SERVICES AND CRACK DOWN ON BACKLOGS
(“Pagu System to Expedite Welfare Services,” guampdn.com, January 18, 2006)

Nuria Chiro from Mangilao, Guam, applied for food stamps in January two years ago and finally got help in October. Each time she wanted to check on her application’s status she had to wait five hours. Pagu, or Public Assistance for Guam, is a new computer system seeking to improve service to 8,000 existing customers and people newly applying for food stamp, welfare and other benefit programs. With this new system, getting food stamps or welfare will take two days instead of six to 10 weeks, said contractor Charles Hansen of Charles Hansen Consulting.
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