CHC PROMOTES PAGU SYSTEM AT
THE 39TH ANNUAL ISM CONFERENCE
PAGU – The First
Fully Integrated Paperless Public Assistance System
TechnoMan touts it, speakers proclaim it, and attendees interact with
it. It is PAGU, CHC’s Public Assistance Global Utility, the
first fully integrated paperless public assistance system in the United
States. A Platinum sponsor of the 39th
Annual ISM Conference September 10–13 in Minneapolis, CHC
is going all out to make their presence and their system known.
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CHC BRINGS FEDERAL COMPLIANCE
TO GUAM’S PUBLIC WELFARE SYSTEM
Public Health Replaces Old System with New, Federally Compliant PAGU
System to Better Serve Public Welfare Clients
MANGILAO, GU – January 17, 2006: Long lines and long waits will
soon be a thing of the past for Guam’s public welfare recipients,
much to the relief of clients and caseworkers alike. Surrounded by
mounds of application folders, caseworkers at Public Health are frustrated
at their inability to respond quickly to the needs of their clients
– people who are often in crisis and need immediate assistance.
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PAGU SYSTEM TO EXPEDITE WELFARE SERVICES
When Mangilao resident Nuria Chiro applied for food stamps
in January two years ago, she waited until October to see any help
come her way.
Not only did her application
get lost in the paper shuffle, she had to wait for five hours each
time she wanted to check on its status.
GUAM INSTALLS COMPUTER SYSTEM TO EXPEDITE
WELFARE SERVICES AND CRACK DOWN ON BACKLOGS
(“Pagu System to Expedite
Welfare Services,” guampdn.com, January 18, 2006)
Nuria Chiro from Mangilao, Guam, applied for food
stamps in January two years ago and finally got help in October.
Each time she wanted to check on her application’s status
she had to wait five hours. Pagu, or Public Assistance for Guam,
is a new computer system seeking to improve service to 8,000 existing
customers and people newly applying for food stamp, welfare and
other benefit programs. With this new system, getting food stamps
or welfare will take two days instead of six to 10 weeks, said contractor
Charles Hansen of Charles Hansen Consulting.